Privacy Policy
Last updated: February 1, 2025
At ReLinkr, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and profile picture (if you sign in with Google). This information is necessary to provide our services.
Usage Data
We collect information about how you use ReLinkr, including:
- URLs you submit for scanning
- Broken links detected and replacements selected
- Credit purchases and usage history
- Feature usage and preferences
Technical Data
We automatically collect certain technical information, including IP addresses, browser type, device information, and cookies for authentication purposes.
2. How We Use Your Information
We use your information to:
- Provide and improve our broken link detection and replacement services
- Process payments and manage your account
- Send transactional emails (scan results, purchase receipts, usage alerts)
- Provide customer support
- Analyze usage patterns to improve our service
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your data:
- All data is transmitted over encrypted HTTPS connections
- Passwords are never stored in plain text
- Payment processing is handled by Stripe, a PCI-compliant provider
- Access to user data is restricted to authorized personnel only
- Regular security audits and monitoring
4. Your Rights (GDPR)
Under GDPR and similar privacy laws, you have the following rights:
- Right to Access: Request a copy of all data we hold about you
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your account and all associated data
- Right to Data Portability: Export your data in a machine-readable format
- Right to Object: Opt out of certain data processing activities
- Right to Withdraw Consent: Withdraw consent for non-essential cookies at any time
You can exercise these rights from your Settings page or by contacting us.
5. Data Retention
We retain your data for as long as your account is active. When you delete your account:
- Your personal data is permanently deleted within 30 days
- Scan results and broken link data are immediately removed
- Payment records may be retained for legal/tax compliance (up to 7 years)
- Anonymized, aggregated data may be retained for analytics
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
ReLinkr Privacy Team
Email: privacy@relinkr.com
Cookie Policy
We use the following types of cookies:
Essential Cookies
Required for authentication and basic functionality. Cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our site. Can be disabled.
You can manage your cookie preferences using the cookie banner or by clearing your browser cookies.
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